We strive to ship all orders received before 12:00 pm local time that are in stock out the on same day.
Rubenstein RB Digital Inc. is not responsible for delay in delivery due to Inclement weather or Transport companies experiencing a higher than usual volumes or missed connections.
Once your order has shipped, you will be emailed a tracking number & courier information. Tracking will be available the next business day after your order is shipped out.
If you would like the order shipped on your Purolator account, please put your account number in the order comments.
Orders placed for pick-up in store will be available for pick-up 1 – 4 business days from when the order was placed online. This can vary depending on RB Digital location and stock availability.
Once your order is placed you will receive an order confirmation. This is to confirm we got your order and are working on getting it ready for you.
Once your order is ready you will receive a shipping confirmation email and/or a call from the local office to tell you the order is ready for pick-up. Please wait for this notification before arriving at your local office.
Please bring a piece of government issued photo ID and the credit card used to place the order. These maybe required in order to pick-up the order.