Service Request Form

Please use this form to report a problem with your machine. Technical support is provided from 9:00am - 4:00pm, Eastern Time, Monday through Friday.

After submitting this form, you should expect a response from a RB Digital technician within the following 8 hours. Reports submitted outside of the above stated operating hours will receive a response on the following business day.

Please make sure to provide valid phone numbers and/or e-mail address to ensure that our technicians will be able to reach you promptly.