We strive to ship all orders received before 13:00 local time that are in stock out the on same day.
Rubenstein RB Digital Inc. is not responsible for delay in delivery due to Inclement weather or Transport companies experiencing a higher than usual volumes or missed connections.
Once your order has shipped, you will be emailed a tracking number & courier information. Tracking will be available the next business day after your order is shipped out.
If you would like the order shipped on your Purolator account, please put your account number in the order comments.
Please note : that the flat shipping rate of $40.38 is not applicable on orders with 3 or more units of 5-gallon products. Orders will automatically become pick-up in store only. Please contact your local office for a shipping quote.
Orders placed for pick-up in store will be available for pick-up 1 – 4 business days from when the order was placed online. This can vary depending on RB Digital location and stock availability.
Once your order is placed you will receive an order confirmation. This is to confirm we got your order and are working on getting it ready for you.
Once your order is ready you will receive a shipping confirmation email and/or a call from the local office to tell you the order is ready for pick-up. Please wait for this notification before arriving at your local office.
Please bring a piece of government issued photo ID and the credit card used to place the order. These maybe required in order to pick-up the order.